A live view of a multi-site network
A control-room view of a network spread across many sites, with the measurement rules written down so the people watching it and the people reporting on it read the same numbers.
What we built
First a registry. Each site is its switch, and each device is placed on a site by the switch port that learned its address, with a reviewed list for the exceptions.
Then the rules, written in the code and shown on the page, so nobody has to guess what a number means: when a device counts as down, when a burst of outages is one upstream event rather than many, and which devices are left out until they've been seen. Staff can open the raw data behind any figure. The client, operations staff and administrators each have their own view, and the client's view shows status in plain language.
How it holds up
Releases are tested locally first, and the server keeps the three previous releases, so any release can be rolled back.
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